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Industrial Relations


By its very nature employing people will at some time result in either the employer or the employee having a grievance. Examples of grievances employees may have are as follows:

- Rates of pay / Terms and conditions of employment
- Distribution of overtime
- Career development
- Changes in work practices
- Termination of employment

Many of these areas are not covered directly by legislation but can be a source of unrest if not properly addressed resulting in disgruntled employees who may seek outside assistance in the form of trade unions or referral to the Rights Commissioner / Labour Relations Commission / Labour Court.

MSS can, through its experience in these areas, provide assistance in finding solutions or representing the employer’s interest when dealing with third parties.